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Self-Study Webinar: Working with Challenging Patients and Clients: The Do's and Don'ts

Self-Study Webinar

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SELF-STUDY WEBINAR

2 CEU for LMSWs, LCSWs, and LMHCs


You have done your best with this client but nothing seems to be working. You are asking what to do next. Look nowhere else, as the SWEET Institute has crafted for you the Do’s and Don'ts when working with challenging patients and clients. Register, learn and master new skills to enhance your practice, obtain the best possible outcomes, and increase the meaning of your work.


At the end of this self-study, pre-recorded webinar, you will:

  • Learn and Master critical thinking in clinical care
  • Master the reasons why patients and clients are “challenging”
  • Learn and master the principles and techniques to working with challenging patients and clients
  • Master the do's and don'ts when working with challenging clients
  • Role play, practice, and implement new strategies to working with challenging patients and clients
  • Identify your areas for improvement and feel empowered to start implementation in your clinical practice
  • Learn and Master the Why of working with challenging patients and clients (It’s beyond what you may think!) and be inspired
  • Learn and Master How to think multidimensionally, accounting for the patient/client; clinician/advocate; and agency/system, related factors.
  • Learn and Master the secret of leveraging group dynamics for collective learning and opportunities to reflect on our daily work while learning and mastering new skills
  • Immerse yourself in the Socratic Method, the Desire Method, and the Collective Learning experience and enhance your ability to provide excellent care, prevent burnout and promote self-care
  • 2 CEUs for LMSWs, LCSWs, and LMHCs

HERE'S WHAT ATTENDEES ARE SAYING ABOUT OUR SWEET WEBINARS:

"The sensitivity to the subject matter for today's session was outstanding. The material was presented with thoroughness and not too quickly, the role play allowed the clinical content to be modeled and expanded upon. This reinforced the lessons and will leave an indelible impression to draw upon in our own clinical work."

- Catherine, LCSW-R

This program is approved by the National Association of Social Workers (Approval # 886783231-0319) for 2 continuing education contact hours. Additionally, Dr. Sidor Psychiatric Services, PLLC is recognized by the New York State Education Departments State Board for Social Work and Mental Health Counseling as an approved provider of continuing education for licensed social workers (#SW-0471) and licensed mental health counselors (#MHC-0127)



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89% of people reported feeling more empowered after participating in a SWEET seminar

Your Facilitator and Co-Facilitator


Mardoche Sidor, MD & Karen Dubin, PhD, LCSW
Mardoche Sidor, MD & Karen Dubin, PhD, LCSW

Mardoche Sidor, MD is a quadruple board certified psychiatrist, with board certifications in Psychiatry and Neurology (General Adult Psychiatry), Child and Adolescent, Addiction, and Forensic, Psychiatry. He has training in public and community psychiatry, psychopharmacology and Cognitive Behavioral Therapy. He also has training in Motivational Interviewing, psychodynamic psychotherapy, play therapy, and family and couples therapy. He has clinical, teaching, and supervision experience; he has mentorship, coaching, and management, skills; and he has experience as a primary care physician, in public speaking and writing. Dr. Sidor also has skills in leadership, research, program development and project management. His overall goal is to help all health professionals, throughout the United States and globally, access the tools they need to feel empowered to provide excellent patient care while also promoting their own self-care and burnout prevention. He is the main facilitator for the SWEET Institute, and he is an Assistant Professor of Psychiatry at Columbia University.Dr. Sidor was recently the Medical Director and Chief Medical Officer for CASES (Center for Alternative Sentencing and Employment Services) where he continues to provide psychiatric care. He speaks and writes fluently in four (4) languages—French, English, Spanish, and Creole, with intermediate proficiency in Portuguese and Italian.

Karen Dubin-McKnight, PhD, LCSW, has wide clinical, teaching, supervision and mentorship experience that spans 18 years. She also has a vast experience working in the criminal justice system, in community mental health, in teaching, and in management. Her added passion is in education, coaching, public relations, and mediation. Her goal is to ensure that social workers and other non-medical practitioners feel empowered and have a voice “at the table.” Dr. Dubin-McKnight is the co-facilitator for the SWEET Institute. She was most recently the Court Operations Director at CASES. She is currently Adjunct Faculty at Columbia University School of Social Work and Adelphi University School of Social Work. She is also a trainer at the CUCS Academy, and Howie T. Harp. She has a private practice for people impacted by loss and trauma and also provides clinical supervision.


"This training was great. Hope to do more and learn more to help me do a better job for my clients."

- Cynthia, Legal Aid Society

"SWEET is such a special place where I feel comfortable to take risks and really engage in new learning and growth."

- Lily T, Women's Prison Association

"We had amazing instructors who were very patient and knowledgeable. No improvements needed."

- Jose, Goodwill Industries


We need this agency-wide and the full day of training!! I think this is indicative of anti-oppressive practice. Thank you!

- Laura, Brooklyn Defender Services

SWEET Curriculum


  Working with Challenging Patients and Clients: The Do's and Don'ts
Available in days
days after you enroll

Frequently Asked Questions


I see you have a membership. What do I get with it?
A SWEET Membership entitles you to: unlimited access to all live and pre-recorded self-study webinars. A SWEET membership also entitles you to: 50% discount for in-person seminars (currently only available in New York City), in-person and online group supervision, in-person and online group coaching, annual conferences, networking events, and opportunities to be connected with other like-minded individuals around the world!
What is the SWEET Institute?
SWEET Institute is a community of clinicians and advocates who believe that systemic change is only possible when we all come together, fight for a variety of social justice causes, and do so by investing in a collective learning process that empowers, fosters reflection, critical thinking, and the implementation of skills acquired during our seminars. At SWEET, we emphasize “the Why, the How, the What, and Then What," while using the Socratic and Desire Methods. We are a community united in vision and purpose towards bringing the needed changes. This can be accomplished through solidarity, empowerment, and education. By focusing on and developing the strengths, drives, passions, and skills of clinicians and advocates, we can all make a transformative impact in the lives of our patients and clients and the system as a whole.
Are different are these seminars? Will I be able to interact with the Course Facilitator(s)?
Absolutely. One of the keystone paradigms of the SWEET Institute is the collective learning process. This is accomplished using the Socratic and Desire Methods and is based on the most up-to-date adult learning theories. Integrating this process into our in-person seminars and live webinars creates a unique and dynamic learning experience for all of us. It is essential to us that a comfortable learning environment is created, so that anyone who attends our webinars or in-person seminars participate and are able to take risks and push themselves to gain deeper knowledge. In our webinars, this will be done through our chat feature. Also, both Mardoche and Karen are available for consultation and clarification following webinars and in-person seminars or by email at [email protected]
How will I get CEUs?
At the end of the webinar, you will be completing a post-webinar exam for online learning, and an evaluation of the course. Once complete, your certificate will be emailed to you.
Are you available for in-person or online training for agencies, including those outside New York?
We are! We will conduct a needs assessment and customize our seminars/webinars for your agency/organization.
I’m an LMHC/LMSW/LCSW, do you provide CEU credits?
SWEET is currently approved to provide continuing education credits to clinicians in 45 states. We are approved by the New York State Department of Education to provide CEU credits to LMSWs, LCSWs, and LMHCs. Our webinars are individually approved by NASW in 44 additional states. The only states we currently cannot provide CEU credits for social workers are Idaho, Michigan, New Jersey, Oregon, and West Virginia.
What is your cancelation policy for memberships?
Monthly Memberships: We trust that you will receive as much value as possible, and we are adding more value each day. You can cancel at any time and not have to pay the recurring monthly membership, should you choose to cancel. Annual Memberships: You are getting a 2-month discount because of your Annual Membership commitment. Furthermore, we trust that you will receive as much value as possible, and we are adding more value each day. You can cancel your Annual Membership within 30 days, and receive a full refund minus one-month worth of membership. After 30 days, you will have experienced SWEET enough to determine that it is indeed the right fit for you, and any cancellation after that will ensure that your Annual Membership does not renew at the expiration date. You will be able to continue to access all SWEET services during the remainder of your membership year.

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