The Steps and Do's and Don'ts of De-Escalation (Self-Study)

Self-Study

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Self-Study Webinar

This webinar is clinically-based for anyone invested in improving their skills

For New York State Licensed LMSWs, LCSWs, LMHCs, and CASACs

2 CEUs are available once the post-test and evaluation are completed.


At some point in your career, and perhaps at many points, you will have to de-escalate someone regardless of where and how you practice. De-escalating has its art and science, and you may have heard several different ways to proceed, or none at all. "What really works? What makes a difference? What makes someone more likely to escalate and is there anything I could do?" The answer is here with SWEET De-escalation Skills Training. Register, learn new skills, enhance your practice and make a difference.


At the end of this webinar, you will:

  • Master the 7 Steps, 9 Do’s and 9 Don’ts of effective de-escalation
  • Master the How of each step.
  • Have a framework to use each step and implement the do’s and avoid the don’ts.
  • Master the use of critical thinking in the area of de-escalation.
  • Amass tools for you to feel empowered, prevent burnout, and enhance excellent patient and client care.

HERE'S WHAT OUR ATTENDEES ARE SAYING ABOUT US:

"In depth, substantive information on the subject by the presenter, and helpful contributions from attendees via excellent interactive technology. A wonderful way to learn. After this experience I plan to look into becoming a member."

- Enid, LMSW



  • In the State of New York, SWEET Institute is approved by the Office of Professions under Dr. Sidor Psychiatric Services as a CEU provider for social workers (#SW-0471) and mental health counselors (#MHC-0127).


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89% of people reported feeling more empowered after participating in a SWEET seminar

Your Facilitator and Co-Facilitator


Mardoche Sidor, MD & Karen Dubin, PhD, LCSW
Mardoche Sidor, MD & Karen Dubin, PhD, LCSW

Mardoche Sidor, MD is a quadruple board certified psychiatrist, with board certifications in Psychiatry and Neurology (General Adult Psychiatry), Child and Adolescent, Addiction, and Forensic, Psychiatry. He has training in public and community psychiatry, psychopharmacology and Cognitive Behavioral Therapy. He also has training in Motivational Interviewing, psychodynamic psychotherapy, play therapy, and family and couples therapy. He has clinical, teaching, and supervision experience; he has mentorship, coaching, and management, skills; and he has experience as a primary care physician, in public speaking and writing. Dr. Sidor also has skills in leadership, research, program development and project management. His overall goal is to help all health professionals, throughout the United States and globally, access the tools they need to feel empowered to provide excellent patient care while also promoting their own self-care and burnout prevention. He is the main facilitator for the SWEET Institute, and he is an Assistant Professor of Psychiatry at Columbia University.Dr. Sidor was recently the Medical Director and Chief Medical Officer for CASES (Center for Alternative Sentencing and Employment Services) where he continues to provide psychiatric care. He speaks and writes fluently in four (4) languages—French, English, Spanish, and Creole, with intermediate proficiency in Portuguese and Italian.

Karen Dubin-McKnight, PhD, LCSW, has wide clinical, teaching, supervision and mentorship experience that spans 18 years. She also has a vast experience working in the criminal justice system, in community mental health, in teaching, and in management. Her added passion is in education, coaching, public relations, and mediation. Her goal is to ensure that social workers and other non-medical practitioners feel empowered and have a voice “at the table.” Dr. Dubin-McKnight is the co-facilitator for the SWEET Institute. She was most recently the Court Operations Director at CASES. She is currently Adjunct Faculty at Columbia University School of Social Work and Adelphi University School of Social Work. She is also a trainer at the CUCS Academy, and Howie T. Harp. She has a private practice for people impacted by loss and trauma and also provides clinical supervision.


"Everything was explained well and there was a nice positive energy with the presenters. I especially found the role play helpful."

- Tanya, LCSW

"Webinars often feel impersonal and passive; this one did not at all. An effective and memorable learning experience."

- Janice, LMSW

"The role play was outstanding and provided real time examples of engagement techniques."

- Andrew, LMSW

"This was my first SWEET institute webinar and I am very grateful. Not only was the information well delivered but the engagement between participants and facilitator was evident. I also liked how the Socratic method was used."

- Jamila, LMSW

Frequently Asked Questions


I see you have a membership. What do I get with it?
A SWEET Membership entitles you to: unlimited access to all live and pre-recorded self-study webinars. A SWEET membership also entitles you to: 50% discount for in-person seminars (currently only available in New York City), in-person and online group supervision, in-person and online group coaching, annual conferences, networking events, and opportunities to be connected with other like-minded individuals around the world!
What is the SWEET Institute?
SWEET Institute is a community of clinicians and advocates who believe that systemic change is only possible when we all come together, fight for a variety of social justice causes, and do so by investing in a collective learning process that empowers, fosters reflection, critical thinking, and the implementation of skills acquired during our seminars. At SWEET, we emphasize “the Why, the How, the What, and Then What, while using the Socratic and Desire Methods. We are a community united in vision and purpose towards bringing the needed changes. This can be accomplished through solidarity, empowerment, and education. By focusing on and developing the strengths, drives, passions, and skills of clinicians and advocates, we can all make a transformative impact in the lives of our patients and clients and the system as a whole.
How different are these webinars? Will I be able to interact with the Course Facilitator(s)?
Absolutely. One of the keystone paradigms of the SWEET Institute is the collective learning process. This is accomplished using the Socratic Method and is based on the most up-to-date adult learning theories. Integrating this process into our in-person seminars and live webinars creates a unique and dynamic learning experience for all of us. It is essential to us that a comfortable learning environment is created, so that anyone who attends our webinars or in-person seminars participate and are able to take risks and push themselves to gain deeper knowledge. In our webinars, this will be done through our chat feature. Also, both Mardoche and Karen are available for consultation and clarification following webinars and in-person seminars or by email at [email protected].
How will I get CEUs?
At the end of the webinar, you will be required to complete a post-webinar exam for online learning, and an evaluation of the course. Once complete, you will be able to download your certificate.
Are you available for in-person or online training for agencies, including those outside New York?
We are! We will first need to learn more about the specific needs of your agency/organization. This way we are able to customize our seminars/webinars to ensure that it is the best fit possible for the staff.
I’m an LMHC, do you provide CEU credits?
SWEET is currently approved by the New York State Office of Professions to provide CEU credits to LMSWs, LCSWs, and LMHCs. Please check with your state to determine if the CEUs are transferrable. We are able to provide CEUs for social workers throughout the US.

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